Introduction to the 3D Viewer

The ClashWise 3D Viewer lets you review published clashes in an interactive 3D scene, right in your browser — no Navisworks required. It composes the captured 3D geometry of each clash into one navigable scene, with every clash placed at its true relative position in the building. In each clash, Element A is outlined in red and Element B in green, so you can see at a glance which two elements are colliding.

Why use the 3D Viewer

See clashes in context. Instead of reading a row in a grid, you see the actual pipes, ducts, beams and walls involved — and how nearby clashes relate to each other spatially.
Review without Navisworks. Anyone on your team with access to the clash set on the web can inspect the geometry, no model files or desktop software needed.
Triage faster. You can edit recommended status, priority, contacts and tags directly from the scene, group clashes, and ask the AI to explain what you're looking at.
Share with outside parties. You can create a public link to a scene that anyone can open without a ClashWise account (see the Sharing a 3D Scene article).

Who can use it

The 3D Viewer opens from a published clash set in the ClashWise web app, so you need access to that clash set on the web. People you share a public scene link with don't need an account at all — they get a read-only view.

Before you start: the 3D capture requirement

The viewer can only show clashes whose 3D geometry was captured when the set was published from Navisworks. If the set was published without 3D capture, the viewer shows:

"3D not available — re-publish this clash set from Navisworks with 3D capture enabled."

The fix is exactly what the message says: re-publish the clash set from the ClashWise plugin in Navisworks with 3D capture enabled. If only some clashes were captured, the scene still opens and a notification tells you how many clashes have no 3D capture and were skipped.

Where to find it — entry points

You can open a 3D scene from several places, and each one controls which clashes are loaded:

The set toolbar. On a clash set's page, select the 3D button to open the whole set (or your current selection) in 3D.
The bulk actions bar. After selecting clashes in the grid, use View {N} in 3D, View all {N} in 3D, or View filtered in 3D to open exactly those clashes.
Group headers. When the grid is grouped, each group header has a cube button — View this group in 3D — that opens just that group's clashes.
A single clash. In the clash details dialog, the 3D Model tab shows that one clash in 3D.

The scope chip

The viewer header always tells you what you're looking at with a scope chip: Whole set, Group: {name}, Filtered, or Hand-picked, together with a count of the loaded clashes. If the scene was truncated, the chip also shows how many of the total are displayed.

What you can do in the viewer

Navigate and restyle the scene — orbit, wireframe, X-ray, exploded and orthographic views, section boxes, measurements, snapshots and six color modes. See the Navigating and View Modes article.
Work the clash list and inspector — sort, group, filter and search the loaded clashes, isolate individual clashes, edit recommendations and tags, and get AI explanations. See The Clash List and Inspector article.
Open focused scenes — the viewer shows up to 1,000 clashes at a time, and nudges you toward smaller, focused scenes above 150. See the Focused Scenes and Large Sets article.
Share the scene — create a public, optionally password-protected link. See the Sharing a 3D Scene article.
Chat with Wise — the Wise panel in the corner of the viewer lets you ask questions about the clashes on screen and give commands like isolating a clash or changing the color mode. Wise is covered in depth in the Wise — Your AI Assistant help section.

Troubleshooting

"3D not available — re-publish this clash set from Navisworks with 3D capture enabled." — the set was published without 3D capture. Re-publish it from the plugin with 3D capture enabled.
Some clashes are missing from the scene — a notification such as "{n} clash(es) have no 3D capture and were skipped" means those clashes had no captured geometry. Re-publishing with 3D capture will pick them up.
"No levels/grid available for this set yet — they upload near the end of a publish. Try again shortly." — level and grid data finishes uploading shortly after a publish completes; wait a moment and reopen.
"Clash set not found or access denied." — the set was deleted or you don't have access to it; follow the back link and check with the set's owner.
The scene is slow or crowded — open a smaller scene. Group or filter first, or use the clash-number range picker (see the Focused Scenes and Large Sets article).

Limitations

The viewer shows up to 1,000 clashes at a time. Larger cohorts are truncated to the first 1,000.
Only clashes published with 3D capture appear in a scene.
Public share links are limited to 150 clashes per scene.