Wise in the 3D Viewer

The web 3D viewer has a built-in Wise panel. Ask about the clashes in the scene in plain language, or tell Wise what to show — it can filter, isolate, recolor, and explain clashes directly in the live 3D view.

This is the Wise chat surface in the web app. There is no separate chat page in your browser — to talk to Wise on the web, open a clash set in the 3D viewer.

Why use it

While reviewing a scene, questions come faster than clicks: "What's the worst clash here?", "Show only the structural clashes", "Color by severity". Wise answers and, where it makes sense, changes the view for you — so you can keep your eyes on the model.

Who can use it

You must be signed in with a Clash Management plan (Pro, Business, or an active trial).
The Wise panel appears only in the authenticated viewer. It is never available on public shared 3D links.
The clash set must be viewable in 3D, which requires it to have been published with 3D capture (see the 3D Viewer section).

Where to find it

Open a clash set in the 3D viewer (for example, the 3D button on the clash set page). The Wise panel sits collapsed as a Wise pill at the bottom-right of the viewer — hover shows "Ask Wise about these clashes". Click it to expand the panel.

How to use it

Open your clash set (or a group, filter, or selection of it) in the 3D viewer.
Click the Wise pill at the bottom-right.
Type into the input box ("Ask or command…", up to 2,000 characters) and send — or tap one of the suggested prompts: What's the worst clash here?, Show only the structural clashes, Color by severity.
Wise replies in the panel. A typing indicator shows while it thinks.

What Wise can do to the scene

When your message calls for it, Wise acts on the live scene. Each action appears in the conversation as a chip marked applied (✓) or skipped (–, with a reason such as "not in this view"). Wise can:

Show only a subset of clashes, or show all of them again.
Isolate a specific clash (for example, isolate clash #12) and exit isolation.
Focus the camera on a clash.
Change the color mode (by priority, severity, and so on) and toggle view modes.
Sort the clash list worst-first.
Explain a specific clash (this uses the same AI explanation as the inspector's Explain this clash).

Wise sees exactly what's on screen — the clashes loaded in the scene and the current viewer state at the moment you send each message. If you opened a filtered or grouped scene, Wise works within that scope.

Conversations

Each clash set's viewer keeps one ongoing conversation — close the viewer and come back later, and the thread resumes where you left off. To start over, use New conversation (deletes this thread); you'll be asked to confirm before the thread is cleared.

Your viewer conversations also appear in the Navisworks plugin's chat history, listed as "Wise — {clash set name}", so you can review them from either surface.

Wise actions and limits

Each message that does AI work counts as one Wise action against your plan's allowance (scene commands and questions alike). If you reach your allowance — for example the trial's daily limit — the panel shows a card reading "Daily AI limit reached." with an "Upgrade for unlimited AI" button. See the "Wise Actions and AI Limits" article for allowances by plan.

Tips

The viewer loads up to 1,000 clashes at a time, and Wise only sees what's loaded. For big sets, open a group or filtered scene first — Wise's answers will be more relevant.
Lead with clash numbers: "isolate #37" is unambiguous, because #N is each clash's permanent identity within its set.
Combine Wise with the clash list overlay: ask Wise to narrow the scene, then fine-tune with the list's filters.

Troubleshooting

No Wise pill in the viewer — check that you're signed in and not viewing a public share link; the panel never appears on public shares.
A message failed — a Retry button appears on the failed message; click it to resend.
An action chip shows as skipped — the target wasn't available in the current scene (for example, a clash number that isn't loaded in this view). Open a scene that includes it and try again.
"Daily AI limit reached." — you've used today's Wise action allowance. It resets the next day, or you can upgrade for a larger allowance.

Limitations

One conversation per clash set's viewer — starting a new conversation permanently deletes the previous thread.
Wise in the viewer works with the loaded scene; it doesn't edit clash fields the way plugin chat cards do. Use the viewer's inspector for edits, or Wise chat in Navisworks.
Not available to visitors on public shared 3D scenes.